Terms of Use

1. These terms

MiseKit is run by Serhii Suhal in Canada ("MiseKit", "we", "us"). These terms cover the website misekit.com with its free calculators, guides and templates (the "Site"), and the MiseKit app, where kitchens sign in to keep yield tests, recipes and a waste log (the "App"). By using either, you agree to these terms. If you use the App for a business, you agree on behalf of that business. Our Privacy Policy explains how we handle data.

2. The free Site

The calculators, guides and templates on the Site are free and need no account. You may use the calculators, and use, print and edit the templates for your own business. You may quote short passages from our guides with a link to the original page. Do not copy or republish the guides, calculators or templates in whole or in substantial part, or present them as your own, without our permission.

3. Your account

• You need an account to use the App. Give a real email address and keep your password to yourself. You are responsible for what happens under your account.
• The App is for businesses and the people who work in them, and you must be at least 18 to open an account.
• An owner can invite people to the kitchen's team. The owner decides who has access, and is responsible for removing people who should no longer have it.

4. Plans and payment

• The App has a Free plan and a paid Pro plan. What each includes and what Pro costs are shown on our Pricing page and in the App.
• Pro is a subscription billed in advance, monthly or yearly, for each location you choose to pay for. It renews automatically at the end of each period until you cancel.
• Payments are processed by Link, Stripe's merchant of record, which sells Pro to you on our behalf. Your payment is also subject to Link's terms, and Link may handle payment questions, refunds and disputes. Sales tax, GST/HST or QST is added at checkout where it applies.
• A location you add during a period is charged right away for the time left until renewal. A location you stop paying for leaves a credit on your next invoice.
• If a payment fails, Pro stays on while the payment is retried. If it still can't be collected, the subscription ends and your kitchen moves to the Free plan.
• We may change our prices. A new price applies to your subscription only from your next renewal after we have emailed you about it at least 30 days in advance.

5. Cancelling and refunds

• You can cancel at any time in the App, under Settings, Billing, Manage billing. Pro stays on until the end of the period you paid for, and then your kitchen moves to the Free plan. Nothing you saved is deleted.
• Pro is delivered the moment you pay, so payments are not refundable, including for unused time after you cancel. We refund only billing mistakes, such as a double charge, and where the law requires a refund.

6. Your data

• What you enter into the App, such as items, prices, yield tests, recipes, waste entries, notes and photos, belongs to you or your business.
• You allow us to store and process it only to run the App for you: to show it, calculate costs and losses, and send the emails you receive from the App. We do not sell it and do not use it for advertising.
• On Pro you can export your waste log and yield tests as CSV files. You can ask us at any time for a copy of your data, or to close your account and delete it.
• Only upload photos and text you have the right to share. Photos are stored at web addresses that are hard to guess but not password-protected, so don't upload anything confidential.

7. Acceptable use

Do not use the Site or the App for anything unlawful. Do not try to disrupt or overload them, get around their limits or security, access other kitchens' data, upload harmful files, or resell access to the App.

8. Information, not professional advice

Calculator results, costs, yields and loss figures, on the Site and in the App, are estimates based on the numbers entered and the assumptions explained there, and real yields, costs and outcomes vary. Nothing we provide is accounting, tax, legal, financial or food safety advice. For important decisions, consult a qualified professional and follow the rules of your local health department.

9. Availability and changes

We work to keep the Site and the App running and their numbers right, but they are provided "as is" and "as available", without a guarantee that they will always be available or free of errors. We may improve, change or remove features. If we ever stop offering the App, we will give paying customers at least 30 days' notice, refund unused prepaid time, and let you export your data.

10. Suspension and closing an account

You can stop using the App and ask us to close your account at any time. We may suspend or close an account that breaks these terms or puts the App or other customers at risk; where we can, we will tell you first and give you a chance to fix the problem.

11. Limitation of liability

To the fullest extent permitted by law, MiseKit is not liable for any indirect, incidental or consequential loss, including lost profits, lost revenue, spoiled stock or business interruption, arising from the Site or the App. Our total liability for any claim is limited to the amount you paid us for the App in the 12 months before the claim. Nothing in these terms limits rights you have under consumer protection law that cannot be limited.

12. Links to other websites

The Site links to third-party websites for reference. We do not control them and are not responsible for their content, products or policies.

13. Changes to these terms

We may update these terms. The date at the top shows when they last changed. For changes that matter to paying customers, we will email you before they take effect. If you keep using the Site or the App after a change, you accept the updated terms.

14. Contact

Questions about these terms, billing or refunds: support@misekit.com